Private Policy

When you use our website https://app.symbiosemanagement.com (hereinafter referred to as the "Website") and the Nature Capital Web Application (hereinafter referred to as the "Web App"), we may collect and process personal data about you.

At Nature Capital (Symbiose), protecting your personal data is our utmost priority.

This Privacy Policy aims to inform you about how we handle your personal data in compliance with Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation or GDPR).

  1. 1. Who is the Data Controller?

    The data controller is Nature Capital, a simplified joint-stock company, registered under the number 953 331 337 R.C.S., with its head office located at 6 Rue d’Armaillé, 75017 PARIS (hereinafter referred to as "we," "us," or "our").

  2. 2. What Personal Data Do We Collect?

    Personal data refers to any information that can identify you directly or indirectly. We may collect the following types of personal data:

    • Identification Data: Full name, email address, postal address, phone number.
    • Login Data: Full name, Username, password, IP address, logs.
    • Financial Data: Payment details, transaction history.
    • Browsing Data: Cookies, IP address, browser type, operating system, pages visited, session duration.

    Mandatory data fields are marked with an asterisk when we collect your information.

  3. 3. On What Legal Basis and For What Purposes Do We Process Your Personal Data?

    Cookie Information Table
    PurposeLegal BasisRetention Period
    Providing Services To deliver and manage our services through the Website and Web App.Performance of a contract or steps prior to entering into a contract.Data retained for the duration of your account. Connection logs retained for 1 year.
    Customer Relationship Management To handle contracts, subscriptions, billing, and customer support.Performance of a contract.Data retained for the duration of the business relationship and archived for 5 years for legal purposes.
    Marketing and Communication To send newsletters, promotions, and updates.Legitimate interest in promoting our services or your consent where required.Data retained for 3 years from the last contact.
    Responding to Inquiries To address your questions and requests.Legitimate interest in providing customer service.Data retained for the time necessary to process your request.
    Recruitment To process job applications.Steps taken at your request prior to entering into a contract.Data retained during the recruitment process and up to 2 years with your consent if unsuccessful.
    Analytics To analyze website usage and improve our services.Your consent.Data retained for 1 year.
    Legal Compliance To comply with legal obligations, including data subject rights.Legal obligation.Data retained as required by law.

  4. 4. Who Are the Recipients of Your Personal Data?

    Your personal data may be accessed by:

    • Authorized Personnel:Employees of Nature Capital who need access to perform their duties.
    • Service Providers: Third-party companies providing services such as hosting, CRM, email marketing, and customer support tools.
    • Legal Authorities: Public bodies when required by law.

  5. 5. International Data Transfers

    Your personal data is primarily processed within the European Union. If data is transferred outside the EU, we ensure adequate protection through:

    • Adequacy Decisions:Transfers to countries recognized by the European Commission as providing an adequate level of data protection.
    • Standard Contractual Clauses:Using contractual agreements approved by the European Commission.